Privacy policy

Last updated: [date TBC]

Broad Recovery ("we", "us") provides sports massage and recovery services from Unity Gym, Embsay Mills. This policy explains what personal information we collect, why, and how it's handled.

What we collect

Contact details you give us, such as your name, phone number and WhatsApp number.
Health and training information you share during consultation, such as injuries, medical history and training load, used to assess whether massage is appropriate.
Treatment notes kept after each session.

How we use it

To arrange and deliver sports massage sessions.
To keep accurate treatment records.
To contact you about bookings, rescheduling or aftercare.

Who sees it

Your information is not sold or shared with third parties for marketing. It may be shared with another healthcare professional only if a referral is needed, and only with your knowledge.

How long we keep it

Treatment notes are kept for [retention period TBC], in line with professional insurance requirements.

Your rights

You can ask to see, correct or delete the personal information we hold about you at any time. Get in touch via WhatsApp or [email TBC] to make a request.

Contact

Questions about this policy can be sent to [email TBC] or via WhatsApp.